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Frequently Asked Questions (FAQ)
Find answers to common questions about our products. If you don't find what you're looking for, please don't hesitate to contact us throught our channels below or directly at info@cheapsteam.co.
Once your purchase is successfully completed, you can instantly download your order as a PDF file.
It depends on the account. If a Guard code is required, simply contact us through any of our support channels to receive it instantly.
No. Once you successfully log in, Steam will remember your session. You won’t need to re-enter a code unless you log out.
- 💡 Tip: If you want to switch to another account, use the “Switch Account” option instead of logging out.
Each purchase is valid for one device only.
If you want to play on another device, a new purchase is required. But if you let us know beforehand, we’ll gladly provide a 50% discount code for your second device.
We sell games on the Steam platform as shared accounts. This means the account is not exclusive to one person but is used by multiple individuals. Your order will come with a user guide PDF. By following the instructions in this guide, you can use the account seamlessly, just like your own personal account.
As long as the Steam Cloud feature is disabled, your save files will be stored locally on your computer. Therefore, there will be no risk of losing your progress or having it mixed with another user's save data.
Absolutely not. If you follow the instructions and enter the game in offline mode, this will not be possible.
Playing games online is not possible with shared accounts. Attempting to do so may result in being kicked out of the game or encountering DRM-related errors.
Yes, you can switch to online mode at any time to download game updates. Just remember to switch back to offline mode before playing.
We provide 6 months of technical support for every purchase.
- During this time, we guarantee solutions for any issues. Or a full refund if we can’t resolve them.
- Account passwords don’t change, and if you follow the User Guide, you can enjoy lifetime access without problems.
This error occurs when a game is launched on 5 different devices within a day, preventing subsequent users from opening the game. This error is temporary and will resolve itself within 24 hours from when it first appeared, resetting the daily device limit. If you activate the game on your device once in online mode and then always switch to offline mode before launching the game, you will never encounter this error.
No strict limit. If you’re logging in from the same device, you can request a new code anytime.
- Just remember: if you don’t log out, you’ll never need to request it again.
If you can’t find the game you’re looking for, contact us!
- We can usually provide most Steam games on request.
We have been in this industry for over 2 years, selling on various platforms. Statistically, no customer has been dissatisfied with a product purchased from us. We have successfully completed over 3000 sales, and despite such a high volume, our customer satisfaction rating is 4.9 out of 5. This is because our primary goal is always customer satisfaction. While this is currently our only sales channel, you can check our previous Etsy shop, 0xGamesStore.etsy.com, where we had over 2500 sales, to see our customer satisfaction rate.
Yes, our accounts work on Steam Deck.
- However, please make sure the game itself supports Steam Deck before purchasing.
Unfortunately, no. Since shared accounts must be used in Offline Mode, they’re not compatible with cloud gaming platforms.
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